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Resident Culture is a locally owned and operated brewery located in the Plaza Midwood neighborhood of Charlotte, NC with locations in South End and Uptown. We have a strong focus on carefully crafted lager beer, assertive hop forward ales, fruited sours, and barrel aged stouts and mixed culture ales. We also have an award winning line of Non-Alcoholic beers, Hard Seltzers, and hemp based Delta-9 THC seltzers. We consider our product quality to be extremely important but secondary to how we treat our employees and the human connections we make. We highly value each of our employees and have created a tight community amongst our staff and are looking to expand our team by adding an Event Planning Assistant. In addition to finding someone with the necessary technical skills and experience we are principally looking for individuals who fit our company culture and are in strong alignment with our company core values, which we take very seriously.

Position Overview

As our Event Planning Assistant & Captain, you'll be the friendly face and essential connection between our event coordination team and the execution of events. We're looking for someone who can execute events with high precision, serve as a friendly liaison between our team and clients, and create exceptional customer experiences that turn first-time clients into loyal, repeat customers.

Responsibilities

- Work closely with our Event Coordinator to understand what makes each client's event special

- Be the welcoming point of contact for clients during their events, making them feel taken care of

- Oversee event setup, execution and breakdown, ensuring everything looks perfect and runs smoothly

- Coordinate with our kitchen and service teams to make sure food and drinks arrive at just the right time

- Keep events flowing according to schedule, making adjustments when needed

- Guide event staff with a supportive approach, helping everyone shine in their roles

- Walk through event spaces with clients beforehand to make sure everything meets their vision

- Gather thoughtful feedback after events to help us keep improving

- Solve any unexpected challenges during events with grace and creativity

-Note any details to add to the customer relationship management database that would provide a continuously improved guest experience for future events. 

- Keep track of our event supplies to ensure we're always prepared

Qualifications

- Experience in the restaurant industry and/or event coordination is required

- Comfort communicating professionally via email and phone

- Leadership skills that inspire and motivate team members

- Clear and friendly communication style

- Eye for details and talent for organization

- Availability for evenings, weekends, and holidays when events are scheduled

- Team player who thrives in collaborative environments

Nice to Have

- Experience with event planning software to help streamline our processes

- Familiarity with restaurant point of sale systems

- Previous experience working in team environments

Compensation

- Hourly pay based on experience

- Commission opportunities based on successful events and client satisfaction

- Room to grow with our company as we expand

Benefits

- Schedule that can work with your life

- Chances to learn and develop new skills

- Delicious staff meals

How to Apply

Send your resume and cover letter to [email protected] with “Event Planning Assistant” in the subject line.

Indeed Job Listing

Resident Culture is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. We expect any candidate and all current employees to abide by our code of conduct.

Resident Culture is a locally owned and operated brewery located in the Plaza Midwood neighborhood of Charlotte, NC. We have a strong focus on carefully crafted lager beer, assertive hop forward ales, fruited sours, and barrel aged stouts and mixed culture ales. We also have an award winning line of Non-Alcoholic beers, Hard Seltzers, and hemp based Delta-9 THC seltzers. We consider our product quality to be extremely important but secondary to how we treat our employees and the human connections we make. We highly value each of our employees and have created a tight community amongst our staff and are looking to expand our family by adding a full time brewer/cellar person to our team. In addition to finding someone with the necessary technical skills and experience we are principally looking for individuals who fit our company culture and are in strong alignment with our company core values, which we take very seriously.

Why we think you will enjoy working with us:

The person we hire will work hand in hand with our Head Brewer, our QC lead, and our other brewers/cellar people to help complete all cellar work and all wort production on our oversized 15BBL three vessel steam fired brew house. This person will have collaborative input and will be part of an open and supportive team. We are a dynamic brewery that is continuously refining our recipes, ingredients and approach in search of a better final product and we want you to be a part of that process. We take a team approach to everything, no one here is above any job and we expect the person we hire to share that same attitude.  All production employees are cross trained and are expected to learn and operate (when necessary) the brewhouse, canning line, centrifuge and help with cellar work.  Other things we think you'll enjoy:

• Competitive compensation
• Full health benefits (75% Paid by Resident Culture), vision, dental
• Flexible time off policy with no set limit on paid time off
• Little to no weekend work and no graveyards
• Free beer and discounts at our two Charlotte locations
• Potential for paid travel for beer collaborations and festivals when budget allows
• Potential for paid educational conferences and professional development
• Periodic team bonding/educational experiences

Qualifications:

• At least 3 years of brewing experience working in a pub or production brewery setting with hands on brewing and cellar work experience
• Centrifuge and canning line operation experience a big plus
• Able to lift 55lbs
• Forklift experience
• Able to work full shifts on your feet
• Positive attitude and team player
• High attention to detail
• Good at multitasking
• Great work ethic and communication skills

Job Responsibilities:

• Wort production on our QTS manual 15BBL three vessel (mash mixer, lauter tun, kettle/whirlpool) brew house from start to finish
• Completion of all cellar tasks including:
  • Beer transfers using a fully automated GEA HB25 centrifuge with STRONG emphasis on low dissolved oxygen pickup
  • Dry hopping and rousing
  • Tank cleaning and CIP
  • Yeast handling: Sterile collection and pitching
  • Tank shaves/dumps
  • Regular DO and Carb readings
• Keg cleaning and filling and general cleaning duties
• Barrel work when necessary - prepping, filling and debarreling
• Operation of our 6-head CODI canning line
• Helping out on packaging when needed including:
  • Pack off on our canning line
  • Helping bottle our mixed culture beers on our gravity filler
  • Helping can our mixed culture beers by hand
  • Helping bottle our clean beer on our semi-auto 2-head bottling machine

We are hoping to fill this position as soon as possible.

Please send your resume, cover letter, and at least two references to Erin Jordan at [email protected]. Be sure to mention what styles of beers you most like to drink and mention a handful of the beers/breweries that are an inspiration to you. We promise to respond in a timely manner. Thanks for your interest.

Resident Culture is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. We expect any candidate and all current employees to abide by our code of conduct.