Jobs
Our Culture
To work at Resident Culture is to represent the warm, welcoming place we call home to everyone who walks through our doors. We celebrate how much this means to us by investing in you and your beer knowledge - from tastings and learnings from our Head Brewer & Brewhouse, to outings at some of our favorite neighboring breweries.
Our benefits
We offer free Mental Health, Employee Assistance and Annual Dental Cleaning Coverage for all of our team members and full health coverage, vision and dental for for Full Time positions.
Open Positions
Resident Culture is a fast-growing, family-owned and operated brewery based in Charlotte, NC with taproom locations in Plaza Midwood and Uptown. While we’re rooted in exceptional beer and intentional hospitality, we are ultimately in the business of cultivating belonging — for our team, our guests, and our broader community.
We believe in high standards and deep humanity. Our ideal team members are not only professionally sharp and operationally sound, but also grounded, team-oriented, and values-aligned.
About the Role
The Resident Culture Private Events Coordinator will oversee the operations of our Plaza Midwood event program. This role involves planning, overseeing, and coordinating private events; ensuring consistency and excellence in customer service; and driving revenue growth through active lead generation and proactive outreach. The ideal candidate must have a passion for delivering memorable experiences in a dynamic and fast-paced environment, and will be responsible for leading all public and private event operations while actively pursuing new business opportunities beyond inbound leads.
Key Responsibilities
Private & Public Event Coordinator
- Plan and execute all private events to include but not be limited to:
- Catering logistics
- Floor-plans
- Banquet Event Orders (BEO’s)
- Run of Show (ROS)
- Manage event space organization and setup
- Coordinate with Taproom Manager and Executive Chef to plan and execute all private events
- Coordinate with Taproom Manager and execute logistics and communication for all public events
- Nurture leads and respond promptly to inbound event leads and inquiries
- Act as the primary point of contact for private events and large-party bookings, ensuring seamless communication and execution from inquiry to event day.
- Proactively generate leads for private events through direct outreach and ongoing relationship management
- Work directly with the Taproom Manager to develop public events that focuses on building community and driving foot traffic to the Taproom
- Work closely with the marketing team to promote events and enhance brand visibility
Leadership and Scheduling
- Communicate required staffing levels with event sales projections and event pipeline to Taproom Manager to ensure adequate coverage
- Oversee, monitor, and manage daily staff performance, provide guidance and coaching
- Maintain standards for guest service and care of space and facilities
Sales & Revenue Growth
- Stay informed about product launches and beer releases
- Ensure accurate tracking of sales and private event menu items
- Meet or exceed private events revenue goals established by leadership
- Analyze guest data, reservation trends and event performance to refine strategies and optimize profitability
- Work closely with leadership to align hospitality initiatives with overall private event business
- Consistently review private event operations to identify areas of growth and opportunities for improvement.
Service & Brand Standards
- Ensure operational consistency across daily service and event execution, maintaining a high standard of guest satisfaction
- Develop initiatives to continually create repeat guests, as well as recover guest experiences
- Escalate customer feedback to the Taproom Manager, both positive and negative, and share constructive feedback with the team to improve service and hospitality.
- Oversee guest experiences, ensuring staff and service represent our brand and values.
Health and Safety
- Maintain cleanliness, sanitation, and organization according to established standards
- Ensure all established food safety, alcohol service, health code, and cleanliness practices are enforced and followed
- Manage and oversee the responsible serving of food and alcohol during events, ensuring guests safety in regard to allergens.
Other duties / responsibilities as assigned.
Requirements
- Must hold or be willing to obtain valid food handler’s and health & safety certificates that meet local requirements, including ServSafe or other Food Protection Manager (CFPM) certification, as well as TIPS (Training for Intervention Procedures) certification for alcohol service
- Ability to stand and/or walk for the entirety of an 8+ hour shift, including the ability to move safely over, sloping, uneven, or slippery surfaces.
- Ability to lift and transport items up to 50lbs without assistance.
- Ability to kneel, bend, twist, pull, stoop, lift items above head, and work in small or cramped spaces.
- Proven experience in event management, hospitality, or a related field, preferably within a brewery, bar/taproom, or foodservice environment.
- Familiarity with CRM and POS systems (Toast and TripleSeat experience preferred).
- Excellent communication, organizational, and leadership skills.
- Ability to multitask and manage competing priorities in a fast-paced environment.
- Passion for craft beer and the hospitality industry.
- Strong attention to detail and a customer-first mentality.
- Ability to work evenings, weekends, and holidays as needed.
Compensation includes an hourly base rate plus commission, with both components determined by experience level.
The above job description may be amended at any time by ownership.
Resident Culture is an equal opportunity employer. We are committed to building a team that reflects the diversity of our community and fostering an environment that is inclusive, respectful, and celebratory of all people. We believe different perspectives make us stronger — and we are better because of it.
Interested applicants can apply directly on Indeed.
RC Application
Fill out the form below and if we think you would be a good fit, we will contact you.